Please allow for time to both produce and ship your order.
Summer Break: All scarf orders ordered between July 14 and August 28 ship first week of September.
Express shipping with tracking is available. Recommended for International orders for tracking and added security.
All items require shipping, except gift cards which are delivered digitally.
Important about Custom Fees
Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors.
Please note that you're responsible for these fees.
I guarantee every item purchased from my studio. If you are not completely satisfied with your purchase, simply send it back within 30 days of receipt for a full refund or free exchange. Items must be returned in their original condition.
Please note I cannot cover or refund return shipping fees.
In order to initiate a return, please contact me directly for instructions and a return address. Once your return is received, your new item(s) will be shipped out or a refund will be issued.
Important about sale items and gift cards
Sale items can be returned for store credit only. Items purchased with a coupon/credit code or gift card deems the item a sale item. Store credit is valid for 1 year from date of issue.
Unfortunately I cannot offer returns on custom items or orders with modifications/alterations from the original design.