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Shipping & Returns 2020

Production and Shipping Time

Please allow for time to both produce and ship your order. 

 

Production Time Dresses: 2-3 weeks
     Shipping Time: USA ............... + 2 - 5 business days
     Shipping Time: International ... + 3 - 4 weeks

 

 

 

Shipping Costs

All items require shipping, except gift cards which are delivered digitally.

US Orders ........................ $5.95
International Order  ...................... varies
International Order  Priority with Tracking ............. varies
Express Shipping is available on dresses and Illumiscarves
 

Important about Custom Fees

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. International items are non-returnable.

Please note that you're responsible for these fees.

 

Returns & Exchanges

Please note due to hygienic reasons we can no longer process or accept any returns. Our dresses are custom made to order and we are a very small operation and the cost of returned items is not possible for us to absorb. Thank you for understanding! 

Therefore please double check you are receiving the correct size when ordering. In the event the item you received is clearly not as described on the website, you may return it for a refund minus the shipping cost. 

In order to initiate a return, please contact me directly for instructions and a return address. Once your return is received, your new item(s) will be shipped out or a refund will be issued.