Shipping & Returns

Production and Shipping Time

Please allow for time to both produce and ship your order. 

Production Time Dresses: 2-3 weeks
Production Time Scarves: None
     Shipping Time: USA ................... + 2-5 business days
     Shipping Time: International ... + 3-4 weeks

Express Shipping

Contact me for a quote on express shipping. I will everything I can to get your item to you in time, but bear in mind all items are hand made. There is no large warehouse with hundreds of dresses ready to ship. Include your shipping address and I will get back to you as soon as possible. 

 

 

 

Shipping Costs

All items require shipping, except gift cards which are delivered digitally.

US Order below $250 ........................ $8 per item
US Order above $250 ........................ FREE!
International Order  ...................... $19
 

Important about Custom Fees

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. Please note that you're responsible for these fees.

 

 

 

Returns & Exchanges

I guarantee every item purchased from my studio. If you are not completely satisfied with your purchase, simply send it back within 30 days of receipt for a full refund or free exchange. Items must be returned in their original condition.

Please note I cannot cover or refund return shipping fees. 

In order to initiate a return, please contact me directly for instructions and a return address. Once your return is received, your new item(s) will be shipped out or a refund will be issued.

 

Important about sale items and gift cards

Sale items can be returned for store credit only. Items purchased with a coupon/credit code or gift card deems the item a sale item. Store credit is valid for 1 year from date of issue.

 

Custom Items

Unfortunately I cannot offer returns on custom items or orders with modifications from the original design.