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Shipping & Returns

Production and Shipping Time

Please allow for time to both produce and ship your order. 

As of November 2020, our current order-to-ship time is around 3-4 weeks.

Times are unpredictable, and things may take longer. We know you are excited to receive the item and will try to get your order out as soon as we can while making sure we are producing the highest quality. 

Once we receive your order, (thank you!) we start processing materials, and start sewing once fabric has been received. 

There are no refunds/cancellations later than 24 hours after order has been placed. 

International orders may incur customs fees. We are not responsible for these fees, also if the item is returned to us due to non-pick up.

We ship via USPS and you will get a tracking number as soon as your item ships. 

 

Returns & Exchanges

Due to health and economic reasons, we apologize but we can no longer accept returns. 

Each dress is custom printed, individually sewn to order just for you. 

We are dedicated to delivering you a high quality special product that you will wear over and over again!

In the event that the item is clearly faulty or the wrong order, we will refund your purchase as long as item is mailed back in its original condition. In order to initiate a return, please contact me directly for instructions and a return address. Once your return is received, your new item(s) will be shipped out or a refund will be issued.

 

***Please check that you are ordering the correct size.***

Sizes vary between brands, so even though you may wear a certain size in another brand, consulting the size chart is the best way to predict how the fit will work for you. 

All of our dresses are cut at the following measurements:

Fabric stretches up to 1" comfortably past these dimensions.

 

See How to Measure