Shipping & Returns

Production and Shipping Time

Please allow for time to both produce and ship your order. 

 

Production Time Dresses: 2-3 weeks
Production Time Leggings/Skirts/T-Shirts: 1 week
Production Time Illumiscarves: None
     Shipping Time: USA ............... + 2 - 5 business days
     Shipping Time: International ... + 3 - 4 weeks

 

Express Shipping

Express shipping with tracking is available. Recommended for International orders for tracking and added security.

 

 

 

 

 

Shipping Costs

All items require shipping, except gift cards which are delivered digitally.

US Orders ........................ $4
International Order  ...................... $19
International Order  Priority with Tracking ............. varies
Express Shipping is available on dresses and Illumiscarves
 

Important about Custom Fees

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors.

Please note that you're responsible for these fees.

 

 

 

Returns & Exchanges

I guarantee every item purchased from my studio. If you are not completely satisfied with your purchase, simply send it back within 30 days of receipt for a full refund or free exchange. Items must be returned in their original condition.

Please note I cannot cover or refund return shipping fees. 

In order to initiate a return, please contact me directly for instructions and a return address. Once your return is received, your new item(s) will be shipped out or a refund will be issued.

 

Important about sale items and gift cards

Sale items can be returned for store credit only. Items purchased with a coupon/credit code or gift card deems the item a sale item. Store credit is valid for 1 year from date of issue.

 

Custom Items

Unfortunately I cannot offer returns on custom items or orders with modifications/alterations from the original design. 

 

 

Size Charts

DRESS SIZE MEASURING GUIDE

STEP 1: Determine your Actual Body Measurements

Step 1Step 2

 

STEP 2: Compare your results to the Flat Garment Measurements

As with all size charts; trust your own measurements.

The best fit for most is one that is not too tight, and not too loose. We cut our standard patterns true to size "professional fit" -fitted at bust, relaxed at waist, roomy on the hips. 

For Example: If your ACTUAL BODY MEASUREMENTS are (36"/28"/38") a size Small would be best. Comparing it to the Small FLAT GARMENT MEASUREMENTS (35"/29"/40") you'll get a snug fit on Bust/ 1" room on the waist, and 2" of room on the Hips.

Contact us with your size and fit questions 

 

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DRESS FABRIC  

The fabric we use is a lovely combination of stretch, but still holds shape.

We realize fit is everything when it comes to enjoying your garment and feeling confident. The patterns we use are in constant evolution in response to our customer feedback, over 1000's of dresses sold. We want you to feel like a STEM Rockstar when you wear Shenova dress!

BROWSE SHENOVA FASHION DRESSES

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METRIC CONVERSION CHART

Inches to Centimeters

XS: BUST 32-34" (83-86cm) / WAIST 26-27" (66-68 cm) / HIPS 35-36"  (88-91 cm)
S: BUST 35-36" (88-91cm) / WAIST 28-29" (71-74cm) / HIPS 37-38" (94-96 cm)
M: BUST 37-38" (94-96cm) / WAIST 30-31" (76-78cm) / HIPS 39-40" (99-101cm)
L: BUST 39-40" (99-101cm) / WAIST 32-33" (81-84cm) / HIPS 41-42" (104-106cm)
XL: BUST 41-42" (104-106cm) / WAIST 34-35" (86-89cm) / HIPS 43-44" (109-112cm)
XXL: BUST 43-44" (109-112cm) / WAIST 36-37" (91-94cm) / HIPS 45-46" (114-117cm)

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SKATER SKIRTS AND PENCIL SKIRTS

Please consult size chart in product page. 

BROWSE STEM SKIRT COLLECTION

 

WOMEN'S V-NECK T-SHIRT SIZE GUIDE 

As with all size charts; trust your own measurements over sizes. Our T-Shirt sizes tends to run 1-2 sizes smaller than normal. Order 1-2 sizes larger than what you'd normally wear to ensure a proper fit.

BROWSE WOMEN'S V-NECK T-SHIRTS

  XS S M L XL 2XL
Chest (inches) 31 ¾ 33 ¾ 35 ¾ 37 ¾ 40 ⅞ 41 ¾
Length (inches) 24 ¾ 25 ½ 25 ⅞ 26 ¼ 26 ¾ 27 ½

 

SHENOVA ZAZZLE PRODUCTS

For all products produced and fulfilled by Zazzle, please refer to their current size charts. Each product has a Size Chart Link next to its Size selector. 

SHENOVA Leggings on Zazzle

SHENOVA T-Shirts on Zazzle

SHENOVA Ties on Zazzle

All SHENOVA Zazzle Products